Dedicated to sustainability at every step of the production process, Jane strives to limit waste, use recycled and sustainable materials, and work with ethical precious metals and stones.

Please refer to our about page for more information.

We offer free shipping on New Zealand orders over NZD 250. Orders under this value will incur a $9 shipping fee. 

International shipping options are available (see link below).

Eligible returns must be posted within 10 days of receipt, and then you will be issued a refund/exchange. Please note, solid gold pieces or sale items cannot be returned or exchanged, therefore we encourage you to purchase carefully.

Please refer to our shipping & returns page for more information regarding our policies.

For customer service enquiries or for more information regarding specific pieces, please contact info@janeeppsteinjewellery.com